Quality is the GNY Group corporation’s “Value” as well as “Commitment” to the self and society. We as an organization believe that quality can be achieved in the first attempt. We believe that jobs can be done well by planning the work and working the plan with zero rework.
Within the market, we have been successful to develop an exceptional reputation for delivering high-quality jobs done, responsive services to our clients, business partners, and fellow employees. Our strong commitment to quality is a central emphasis of our operating values. It is how we achieve client service and operational excellence that exceeds expectations.
Specifically, our approach to quality includes:
GNY has established effective and efficient quality processes and management practices, which support continuous improvement. Our Quality Management System complies with the requirements of respective standards and includes third-party certifications. Throughout the organization, our activities are supported by a strong culture of quality that emphasizes the importance of individual commitment to the success of our clients, as well as our responsibility to our shareholders and society.
We believe quality work gives satisfaction and happiness to clients, shareholders, employees, people, which generate long term relationships with Industries
Quality is doing the right work the first time
Quality work reduces cost, improves schedule, and, in doing so, satisfies our customers. We believe in achieving quality by making solid decisions based on facts, identifying issues before they occur, promptly fixing problems should they materialize, and inspiring every person on a project to “do it right the first time.”
Self-Based Quality
GNY’s Self-Based Quality (PBQ) program focuses on human behaviors that drive “right the first time” quality. We call them Quality Absolutes. Our Quality Absolutes provide a clear direction for what is expected from all employees across our entire business, in all functions, and at every level of our organization. Implementing our Quality Absolutes program improves our performance and drives our culture around quality.
CCC provides the procedures, tools & equipment, training, and expertise to improve the identification and resolution of quality issues while capturing lessons learned and best practices within a collaborative workspace. CCC is a critical part of our collective commitment to quality at GNY.